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Testimonials & Reviews

Compassionate Endodontists New York/NYC Testimonials & Reviews
5/5

Compassionate Endodontists New York/NYC

Endodontics located in New York, NY

5/5 Star Rating
51 total reviews

Compassionate Endodontists New York/NYC always appreciates feedback from our valued patients. To date, we’re thrilled to have collected 51 reviews with an average rating of 5 out of 5 stars. Please read what others are saying about Compassionate Endodontists New York/NYC below, and as always, we would love to collect your feedback.

David W.
5/5 Star Rating
Submitted 11/21/22
Astonishingly perceptve. i assumed that a root canal was infected. She thought it might not be she said wait, I did, and she was right. That quality of judgment is rare. I'm grateful.
Nina C.
5/5 Star Rating
Submitted 05/24/22
Dr. Kaplan is a very skilled and experienced endodontist who brings humor and heart to his work with patients. He took a lot of time and energy to fix my tooth and personally followed-up to check how I was doing. I also liked the view outside the window, the music that he and his assistant played, and listening to his stories - the details matter. I am usually very nervous about dental procedures so having a good, reliable dentist meant a lot.
Andrea R.
5/5 Star Rating
Submitted 02/25/22
Amazing experience! and amazing people :)
Warren T.
5/5 Star Rating
Submitted 10/22/21
Living three hours away from New York City and retired I have been visiting a local dentist for cleaning and exams. When a problem arose with a tooth my local dentist hesitated to treat it as it had a previous filling and a bridge connected to it. He was also concerned the roots may have calcified and be hard to locate, resulting in removing the bridge and possibly the tooth. So I contacted my former dentist in NYC who recommended I see Dr. Steven Kaplan. I called his office and received courtesy response from his professional receptionists. An appointment was promptly scheduled so I could come in and have Dr. Kaplan review my situation. He reviewed my history, completed his exam and provided a detailed explanation of how he woud proceed. He would penetrate through the bridge, saving it and the tooth. I was made very comfortable by his assistant throughout all the procedure. At no time did I feel any pain or discomfort. Often Dr. Kaplan asked how I was doing throughout his work. Since the roots were calcified it required more than one visit to accomplish his work. Each was a pleasant experience and I always received a follow-up telephone call from Dr. Kaplan asking how I was doing. My response each time was "fine" with no pain or problem. He provided his personal cell phone number in case I needed to speak with him. Even though it takes me three hours to travel to see him it was well worth it. Today it is so rare to find such a dedicated professional and staff concerned for a patient and willing to make them feel so reassured and comfortable. I will be following up with him as he requested to be certain all is doing well with the tooth. I certainly recommend Dr. Kaplan for anyone who has a similiar problem. He and the staff put the patient at ease and provide excellent treatment.
Kira K.
5/5 Star Rating
Submitted 08/02/21
Dr. Steven D. Kaplan is the best Dr. I have ever used. He was able to diagnose and treat a very complex problem that 3 other doctors were not able to treat. He is a very caring and thorough practitioner without equal. His staff is also first rate. I would recommend him to anyone without reserve. Thank you so much.
Mark S.
5/5 Star Rating
Submitted 06/16/21
Courteous, Polite, and friendly staff ushered me in without an undue waiting period. Dr Kaplan was very professional in a quiet unassuming way and took care of my problem "in no time at all" I highly recommend him
Peter B.
5/5 Star Rating
Submitted 05/10/21
Nobody ever said that a root canal is fun, but having Dr. Kaplan do the procedure for me made it as close to a pleasant experience as you can probably get. There's a no BS aspect to his bedside manner - he is highly professional and his many years of experience are reflected in the way he works. I highly recommend him.
Samantha G.
5/5 Star Rating
Submitted 04/04/21
Excellent! Kind, thorough, knowledgeable, reassuring. Great follow up and follow through. Explained the process. Was patient. Answered all my questions. Highly recommend!
Nancy K.
5/5 Star Rating
Submitted 01/26/21
It was as fine an experience as a complicated root canal with gum issues as could be. Dr. Kaplan is an extraordinary professional— skilled, thorough and truly compassionate. He really cared that it be as painless as possible and followed up after each visit.
Earline M.
5/5 Star Rating
Submitted 10/12/20
Going to the dentist can be extremely nerve racking, especially in times of COVID-19. I am relieved that my Experience with Dr Kaplan and his staff was entirely positive. Dr Kaplan is attentive and conscientious. He took the time to explain the details of the work I required and eased my initial anxieties. The facilities was clean and comfortable. I highly recommend his services.
Dan B.
5/5 Star Rating
Submitted 09/29/20
I had complex root canal work that involved three visits with Dr. Kaplan. He is expert, a gentleman and a truly compassionate person. What more could an anxious patient want in his endodontist? Answer: Nothing.
Dean C.
5/5 Star Rating
Submitted 09/18/20
Dr. Kaplan is a good man and a superb endodontist. He's meticulous, takes great pride in his work, and has the most modern equipment. I have absolutely no reservations recommending him.
Gorman R.
5/5 Star Rating
Submitted 09/18/20
Doctor Kaplan truly deserves his 5 star rating as Top Endodontist. He is competent, patient, thorough, well informed and up to date - with a comforting and engaging manner, to boot.
Laurence M.
5/5 Star Rating
Submitted 06/28/20
Dr. Kaplan’s office was very accommodating and helpful to my situation. They were able to resolve my needs professionally and the services Dr. Tran provided were meticulous, she made sure the procedures were done properly, to maintain the health of my teeth.
David B.
5/5 Star Rating
Submitted 02/25/20
Very professional. courtious and accommodating
Tara B.
5/5 Star Rating
Submitted 02/07/20
I was referred by my dentist to have a root canal re-treatment done by Dr. Tran. She was terrific. She was thorough in assessing what needed to be done, and she helped me to understand what was going on with my tooth as well as to feel comfortable with the procedure. She made sure I understood my aftercare instructions and was very accessible by text in case I had questions. I wish that my insurance covered more of the cost, as it's a pretty expensive procedure for me, but I highly recommend Dr. Tran as being worth every penny.
Faina R.
5/5 Star Rating
Submitted 01/17/20
I consider myself extremely lucky that I met Dr. Kaplan, whom I found when searching Google for the best endodontist in Manhattan. Fortunately I was able to have a consultation within a few days from my first call. For me it was an emergency - I had problems with my upper wisdom tooth. My dentist told me that the tooth has to be extracted and nobody will do a root canal on it. And just like my dentist Dr. Kaplan asked me why do I want to save this useless tooth. But extraction wasn’t an option for me and I was determined to keep my tooth if it was still possible. From my previous experience with a wisdom tooth extraction I knew that I might be incapacitated for a couple of days after the procedure is done. But I’m a Professor teaching at two universities and it was the second half of December, the end of the Fall semester; I still had to give a couple of lectures, then final exams with subsequent grading and calculating the course grades for about 50 students. From my first visit Dr. Kaplan impressed me as a very skillful and thorough specialist; his staff is very pleasant and professional. The evaluation of the condition of my tooth and the consultation lasted about an hour or more. My three subsequent visits, when the root canals were treated and filled, were painless during the procedures and after. I didn’t have to use any painkillers or antibiotics. It was like a miracle that after leaving the dental office I wasn’t numb for an extended period of time and had no pain or discomfort after the anesthesia wore out. Moreover, Dr. Kaplan gave me the number of his cellphone to call him in case of an emergency, and called me in the evening to find how I was doing. Needless to say should I have to do another root canal I’ll see Dr. Kaplan.
Jeffrey S.
5/5 Star Rating
Submitted 11/20/19
From a retired med mal attorney: Dr. Kaplan is the best! expert in his specialty; great guy as well. I have already recommended him to my son as well as many others.
Mary S.
5/5 Star Rating
Submitted 11/06/19
Dr. Kaplan and his office team were amazing. They understood that pain was a priority and got me in the same day. Dr. Kaplan was reassuring and his caring, competent demeanor helped me relax through out the root canal process. I would highly recommend him!
"The Genie" Kabral S.
5/5 Star Rating
Submitted 10/04/19
Dr. Kaplan is absolutely phenomenal. I was so concerned about having a root canal and the pain that I would feel with the procedure. Dr. Kaplan is simply a genius. I did not feel an ounce of discomfort. The whole process was smooth, relaxing, and even enjoyable at points. I never would have thought such a big procedure could be so simple and comforting. Dr. Kaplan is truly a master at his craft, and he has an extraordinary team. They are all warm, kind, and professional. If you have to have a root canal done, he is definitely the doctor to go to. I am going to recommend him to all of my clients and anyone who needs to have this done. Thanks so much. -"The Genie" Kabral Sharpe
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