Testimonials & Reviews

Compassionate Endodontists New York/NYC Testimonials & Reviews
5/5

Compassionate Endodontists New York/NYC

Endodontics located in New York, NY

5/5 Star Rating
55 total reviews

Compassionate Endodontists New York/NYC always appreciates feedback from our valued patients. To date, we’re thrilled to have collected 55 reviews with an average rating of 5 out of 5 stars. Please read what others are saying about Compassionate Endodontists New York/NYC below, and as always, we would love to collect your feedback.

Michael C.
5/5 Star Rating
Submitted 11/20/23
Doctor Kim relieve me of some incredible pain. Had 3 teeth in trouble but she figured out which one was causing the discomfort, gave me 3 plans of attack, very straight forward answers and we tackled the problem in precise steps!! Saved me a lot of pain and money!! She did a great job highly recommend her services.
Ronnie J.
5/5 Star Rating
Submitted 07/25/23
They live up to their name-I had a very complex problem, and not only did Dr. Kaplan do a wonderful job, -(extremely thorough and careful),,,, but I actually had fun! The staff is also terrific from the front desk to all of the assistants. Highly recommend!
Wei J.
5/5 Star Rating
Submitted 04/21/23
Dr. Kim performed my recent root canal treatment and the whole experience was perfect. The office has advanced equipment that performs something like an MRI on the tooth, which not only allows precise diagnosis, but also allows Dr. Kim to explain the problem and her strategy of treatment to me in terms I could understand. When she proceeded to the treatment, Dr. Kim was skillful and efficient. She explained what she was going to do at every step, warned me of possible discomfort, and constantly checked on my pain level. The entire experience was smooth and pleasant. To my surprise, after my first visit, Dr. Kim not only provided me with the do's and don'ts after the treatment, but also provided me with a number I can reach the office, in case of an emergency situation. After my second and final visit, Dr. Kim gave me clear instruction on when I need to visit my regular dentist, and what to discuss. I truly enjoyed the experience, and I highly recommend her to everyone.
Nicole F.
5/5 Star Rating
Submitted 04/04/23
Dr. Kaplan truly goes above and beyond the standard of patient care. He takes the time to explain procedures thoroughly, answers all of your questions and makes sure you have a good grasp of your unique dental situation. He is also very accommodating and responsive should you come up with any additional questions. He is a pro's pro and it's obvious that he loves his work and truly cares about his patients and their comfort. Plus, he's got a great sense of humor! I highly recommend Dr. Kaplan!
David W.
5/5 Star Rating
Submitted 11/21/22
Astonishingly perceptve. i assumed that a root canal was infected. She thought it might not be she said wait, I did, and she was right. That quality of judgment is rare. I'm grateful.
Nina C.
5/5 Star Rating
Submitted 05/24/22
Dr. Kaplan is a very skilled and experienced endodontist who brings humor and heart to his work with patients. He took a lot of time and energy to fix my tooth and personally followed-up to check how I was doing. I also liked the view outside the window, the music that he and his assistant played, and listening to his stories - the details matter. I am usually very nervous about dental procedures so having a good, reliable dentist meant a lot.
Andrea R.
5/5 Star Rating
Submitted 02/25/22
Amazing experience! and amazing people :)
Warren T.
5/5 Star Rating
Submitted 10/22/21
Living three hours away from New York City and retired I have been visiting a local dentist for cleaning and exams. When a problem arose with a tooth my local dentist hesitated to treat it as it had a previous filling and a bridge connected to it. He was also concerned the roots may have calcified and be hard to locate, resulting in removing the bridge and possibly the tooth. So I contacted my former dentist in NYC who recommended I see Dr. Steven Kaplan. I called his office and received courtesy response from his professional receptionists. An appointment was promptly scheduled so I could come in and have Dr. Kaplan review my situation. He reviewed my history, completed his exam and provided a detailed explanation of how he woud proceed. He would penetrate through the bridge, saving it and the tooth. I was made very comfortable by his assistant throughout all the procedure. At no time did I feel any pain or discomfort. Often Dr. Kaplan asked how I was doing throughout his work. Since the roots were calcified it required more than one visit to accomplish his work. Each was a pleasant experience and I always received a follow-up telephone call from Dr. Kaplan asking how I was doing. My response each time was "fine" with no pain or problem. He provided his personal cell phone number in case I needed to speak with him. Even though it takes me three hours to travel to see him it was well worth it. Today it is so rare to find such a dedicated professional and staff concerned for a patient and willing to make them feel so reassured and comfortable. I will be following up with him as he requested to be certain all is doing well with the tooth. I certainly recommend Dr. Kaplan for anyone who has a similiar problem. He and the staff put the patient at ease and provide excellent treatment.
Kira K.
5/5 Star Rating
Submitted 08/02/21
Dr. Steven D. Kaplan is the best Dr. I have ever used. He was able to diagnose and treat a very complex problem that 3 other doctors were not able to treat. He is a very caring and thorough practitioner without equal. His staff is also first rate. I would recommend him to anyone without reserve. Thank you so much.
Mark S.
5/5 Star Rating
Submitted 06/16/21
Courteous, Polite, and friendly staff ushered me in without an undue waiting period. Dr Kaplan was very professional in a quiet unassuming way and took care of my problem "in no time at all" I highly recommend him
Peter B.
5/5 Star Rating
Submitted 05/10/21
Nobody ever said that a root canal is fun, but having Dr. Kaplan do the procedure for me made it as close to a pleasant experience as you can probably get. There's a no BS aspect to his bedside manner - he is highly professional and his many years of experience are reflected in the way he works. I highly recommend him.
Samantha G.
5/5 Star Rating
Submitted 04/04/21
Excellent! Kind, thorough, knowledgeable, reassuring. Great follow up and follow through. Explained the process. Was patient. Answered all my questions. Highly recommend!
Nancy K.
5/5 Star Rating
Submitted 01/26/21
It was as fine an experience as a complicated root canal with gum issues as could be. Dr. Kaplan is an extraordinary professional— skilled, thorough and truly compassionate. He really cared that it be as painless as possible and followed up after each visit.
Earline M.
5/5 Star Rating
Submitted 10/12/20
Going to the dentist can be extremely nerve racking, especially in times of COVID-19. I am relieved that my Experience with Dr Kaplan and his staff was entirely positive. Dr Kaplan is attentive and conscientious. He took the time to explain the details of the work I required and eased my initial anxieties. The facilities was clean and comfortable. I highly recommend his services.
Dan B.
5/5 Star Rating
Submitted 09/29/20
I had complex root canal work that involved three visits with Dr. Kaplan. He is expert, a gentleman and a truly compassionate person. What more could an anxious patient want in his endodontist? Answer: Nothing.
Dean C.
5/5 Star Rating
Submitted 09/18/20
Dr. Kaplan is a good man and a superb endodontist. He's meticulous, takes great pride in his work, and has the most modern equipment. I have absolutely no reservations recommending him.
Gorman R.
5/5 Star Rating
Submitted 09/18/20
Doctor Kaplan truly deserves his 5 star rating as Top Endodontist. He is competent, patient, thorough, well informed and up to date - with a comforting and engaging manner, to boot.
Laurence M.
5/5 Star Rating
Submitted 06/28/20
Dr. Kaplan’s office was very accommodating and helpful to my situation. They were able to resolve my needs professionally and the services Dr. Tran provided were meticulous, she made sure the procedures were done properly, to maintain the health of my teeth.
David B.
5/5 Star Rating
Submitted 02/25/20
Very professional. courtious and accommodating
Tara B.
5/5 Star Rating
Submitted 02/07/20
I was referred by my dentist to have a root canal re-treatment done by Dr. Tran. She was terrific. She was thorough in assessing what needed to be done, and she helped me to understand what was going on with my tooth as well as to feel comfortable with the procedure. She made sure I understood my aftercare instructions and was very accessible by text in case I had questions. I wish that my insurance covered more of the cost, as it's a pretty expensive procedure for me, but I highly recommend Dr. Tran as being worth every penny.
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